Frequently Asked Questions at Healing Spaces

We Are Here for You

All services available in-person or online. Flexible, judgement-free, and always confidential.

Give us a call at 778-860-3120 or schedule your initial 15-minute consultation online. Prefer to text? We’ve got that too.

At Healing Spaces, we know that reaching out for counselling can feel overwhelming. To help, we’ve answered some of the most common questions people have about our services, team, and process. If you don’t see your question here, please reach out — we’re happy to help.

What types of counselling do you offer?

We provide a range of counselling services for individuals, couples, teens, and families. Our therapists support people experiencing anxiety, depression, trauma, grief, chronic pain, addiction, pre- and post-natal challenges, relationship difficulties, neurodivergence (including autism, ADHD, and AuADHD), and LGBTQ+ concerns.

Do you offer online counselling?

Yes. We offer virtual counselling sessions across BC, Alberta, Yukon, Northwest Territories, and Saskatchewan. Online sessions are private, secure, and designed to be just as supportive as in-person appointments.

Where are your clinics located?

We have physical locations in Kamloops, Vancouver, and North Vancouver. Whether you join us in person or online, we strive to create safe, compassionate spaces for your healing.

How do I know which counsellor is right for me?

Finding the right fit matters. We offer a free 15-minute consultation to connect you with a counsellor who aligns with your needs and preferences. You’ll have the chance to ask questions and get a sense of the therapist’s style before starting.

What is your counselling approach?

Our team uses a holistic, psychotherapeutic perspective that is neuroaffirming, trauma-informed, LGBTQ+ allied, and anti-oppressive. We believe healing happens when all parts of who you are are honoured and supported.

What can I expect in my first session?

In your first session, you’ll:

Share what brings you to therapy
Ask questions about the counselling process
Begin building a connection with your therapist

Your counsellor will work with you to set goals and adapt sessions to your needs and comfort level.

Do I need a referral to book counselling?

No referral is needed. You can book directly with us online, by phone, or by text.

How long does counselling last?

The length of counselling depends on your needs and goals. Some clients come for short-term support, while others prefer longer-term therapy. Together, we’ll co-create a plan that works best for you.

Is counselling confidential?

Yes. Everything you share in counselling is confidential within the limits of the law. Your privacy and safety are always our top priority.

What if I’m nervous about starting therapy?

It’s completely normal to feel nervous. Remember, your first step is simply a conversation. We’ll meet you with compassion and without judgment, so you can take things at your own pace.

Do you work with children and youth?

Yes. We offer counselling for children and teens starting at age 5 in Kamloops, and from age 11 in North Vancouver, Vancouver, and through virtual sessions. Our counsellors support young people experiencing anxiety, grief, trauma, identity challenges, or family and relationship stress. We focus on creating safe, understanding spaces where they can express themselves and feel truly heard.

What if I don’t have a diagnosis but still need support?

You don’t need a formal diagnosis to access counselling. Whether you’re self-identifying, curious, or just needing support, our doors are open.

Our Counselling Process

Reach Out

Get in touch privately through our website, phone, or email. We’ll answer any questions and help you take the first step.

Intake & Booking

We schedule your free 15-minute discovery consultation to find a counsellor who’s a good fit for your needs.

First Session

In your first session, you’ll explore what brings you to therapy, ask questions, and begin building a connection with your therapist.

Why Choose Healing Spaces?

We provide compassionate, personalized support in a safe, understanding environment. Explore challenges, build skills, and find healing at your own pace. Guiding you every step toward healing and growth.

Online or in-person support

Experienced, compassionate team

Your wellness is top priority

15-minute free discovery call — no charge

Finding the right counsellor is essential.

Take a look at our team to see who might be the best fit for you.

Let’s Talk.
It’s Free.

New here? Your first 15-minute consultation is completely free — no strings attached. Let’s connect and match you with the counsellor who best fits your needs.